Here at Rapid Restoration we appreciate all that our customers have unique challenges that need to be overcome for their property to be made whole again. Here are some of the letters we have received that continue to encourage us in our work as members of our community.
Remember, Rapid Restoration is Your Hometown Choice!
Yvonne Moses April 9, 2019
One year later, we finally moved into our home on Street, Port Saint Lucie. A great big "THANK YOU" to you and your crew during those trying days after my home was flooded.
One cannot even begin to understand how dramatic that was for us. But for your constant optimism and assurance that everything would be ok, we would not have made it thru those trying times.
Thanks again for giving me back my home and most of all my peace of mind.
Thanks so much for your cooperation and help getting our home back to livable conditions.
Please feel free to visit any week-end you are free.
Patricia Sesta April 9, 2019
I forgot to thank and give credit to one person in this restoration. We were extremely impressed with all that you did for us Mark during this mess. You were terrific to deal with and yourcontinued correspondence to ensure we knew what was going on was nothing short of amazing. Thank you for all the coordination you did with us and between us and the flooring company.
Your management of your team and your subs was exceptional.
Thank you again Rapid Restoration for your help in correcting our problems at our house.
Michael E.Hyde April 9, 2019
Please send me a new updated invoive so I can print out for my records. Thanks in advance.
I would also like to extend my compliments to Justin, our tech. He showed maturity and good judgement about tearing apart my duct work and causing damage to the ceilings. Good calll for this old house.
Thanks again for the peace that the fogging will bring to my family.
Kelli April 9, 2019
Thank you so very much for helping me out! I will tell Tammy to put your name at the top of the list for mold & anything else they need done "rapidly"!
Jeane Acosta April 9, 2019
Thank you again for the quick recovery you did for us at 8021! 0 sang you praises to the insurance company as well!
Ida Miller April 9, 2019
This is a letter of recommendation for Mr. Mark Rothstein of Rapid Restoration, 545 Mercantile Way #11., Port St. Lucie, FL 34986
On 8/14/2012 my condo located at in Jensen Beach, FL. flooded which resulted in extensive damages to the floors and walls. Mr. Rothstein and his crew responded immediately and cleared out the water, removed all the damaged carpeting and debris in record time. He then stepped in to work with my insurance company to insure that all the damages were included in their reports. I feel truly blessed to have had him take charge of this situation due to the fact that I am a senior citizen living in Virginia at the present time and was unable to come down to take care of this business myself. He kept me abreast of the situation at all times and forwarded me pictures of the work before and after he completed his tasks.
Him & his crew restored the condo with a beautiful paint job, new carpeting etc. Thanks to him I am now ready to put the unit on the market for sale and feel confident that it will show very well. I am thankful to him for the professional way he completed the work and helped me through this difficult situation.
I would highly recommend Mark and his company to anyone needing help and have them contact me if they need any additional information.
Doris C April 9, 2019
Just wanted to let you know that Hector and John did a nice job and they were very pleasant to work with.
Gary did a fine job replacing the baseboards.
The carpet installers also were pleasant and did a nice job installing, and replacing the furniture and cleaning up.
Dan Stirling April 9, 2019
I just mailed out the check for you. You will be my go-to guy for mold if this happens again. (hopefully not the same unit) You run a great outfit there. I'd like to buy you a beer the next time I'm in town.
Thanks a million.
Carl Rizzuto, GRI April 9, 2019
I want to take the time to thank you and your firm for the exceptional work that was performed at our property in Hobe Sound, Florida.
As you know, we were concerned with a slight mold issue that developed at our home to a previous roof leak. We were also concerned with the type of action that needs to be preformed to correct the action.
I want you to know that we were very impressed with our initial meeting where you determined the issue and how to correct the problem. When the work started, the individual that you assigned to our job was also exceptional. Hector Morales was extremely professional and most importantly extremely knowledgeable as to the actions he needed to take to correct the problem at our home.
I want you to know that we will certainly recommend your company to anyone we know; also feel free to use our name as a reference.
Please let Hector know how pleased we are and how much my wife and I appreciate his hard work, his hard work and his integrity.
Al & Lois Anzini April 9, 2019
We are writing to advise you of the status of the repair effort to our house after all the help you have been to us. The house has been completely finished to our satisfaction, We feel we owe so much of our good feelings to you and your gang. Rapid's initial evaluation and initial restoration effort started every thing off on the right foot. We can say enough for and about the team of Will,Mathew, and Hector. During the first days of what could be described as "Panic" on our part, their attention to detail, courtesy, and reassurance eased our concerns. Not only did your team help us, but your advice and follow up with us through the entire insurance claim process had a calming effect on an otherwise confusing period. Again, thank you, and be sure to pass our appreciation on to Will, Mathew, and Hector for making our hardship a lot more easier to bear.